[Library] New Sierra Install Process
Posted by Yang, Jeffrey on 22 December 2020 02:59 PM
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If a machine has an older version of Sierra on it, you will need to uninstall Sierra first - Path to C:\Sierra Desktop App\_Sierra Desktop App_installation\Uninstall Sierra Desktop App.exe” - Right-click the uninstall exe > Properties > Compatibility > Run in Win 7 mode > Apply > Okay - Run the uninstaller ** NOTE ** If you don’t run in compatibility mode the uninstaller will hang on the part where it tries to remove registry entries
Installing the new Sierra - Visit https://iopac.msmc.edu:63100/sierra/desktop/ - Download “Windows SFX (63.4M)”. This is the 32-bit version - Right-click the downloaded file > Properties > Compatibility > Run in Win 7 mode > Apply > Okay - Run the installer as an Admin - Click on “run anyway” if Windows Defender SmartScreen gets in the way - Continue to click Next. There shouldn’t be anything you need to do. The Sierra Server (iopac.msmc.edu) is automatically plugged in for you. If you get a different server like, “msmcn.iii.com”, then this is not the right installer. - Open the Sierra app when done > have end-user sign in with their Sierra credentials - Allow the internet connection for Java
** NOTE ** If nothing happens after running the Sierra app, and in Task Manager you see the process there (may be sitting at 0% CPU usage) then the issue is tied to the laptop's public IP not in Sierra's system. - Have the user visit https://whatismyipaddress.com/ - Have the user provide their public IP to Denise so she can reach out to Sierra
--- Express Lane Self Checkout
"C:\Sierra Desktop App\iiirunner.exe" program=milmyselfcheck ip=iopac.msmc.edu
\\landesk95.msmc.edu\installs\packages\library software Frontface lockdown tool | |
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