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Sophos Endpoint Security and Control: Persistent "Restart Required" Message on Startup
Posted by O'Hanlon Derek on 15 December 2020 04:21 PM

If your machine is constanly prompting you with a "Restart Required" message on startup from Sophos, then please do the following:

 

• Navigate to C:\ProgramData\Sophos\AutoUpdate\Config
• Ensure that the text file TopLevelCatalogue.dat is present
• If it is not, create a new text file entitle TopLevelCatalogue.dat
• Populate the file with the line "sdds.esc_10" (Without quotes) and then save the file
• Restart your machine (It msut be a restart, a shutdown will not suffice)

After restarting, the "Restart Required" message should no longer be present

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