Adding a Shared Inbox in Outlook
Posted by Yang, Jeffrey on 24 March 2020 01:21 PM
Fix for adding a shared inbox . (Example ticket 80595)
Choose the File tab in the ribbon.
Choose Account Settings, then select Account Settings from the menu.
Select the Email tab.
Make sure the correct account is highlighted, then choose Change.
Choose More Settings > Advanced > Add.
Type the shared email address "email@example.com"
Choose OK > OK.
Choose Next > Finish > Close.