Knowledgebase
Steps for Installing LabScribe
Posted by O'Hanlon Derek on 28 October 2019 04:13 PM

On Windows 7:

Step 1: Navigate to the iWorx website (https://www.iworx.com/)

Step 2: On the banner at the top of the page, hover over "Software" and select "Downloads"

Step 3: You will be prompted to login with your iWorx username and password

Step 4: Upon login, you will be taken to a page that lists various versions of the Lab Scribe software. You want the one that falls underneath the area labelled "LabScribe v3"

Step 5: You will first download and run the install entitled "LabScribe v3.xxx (Complete Install)"

Step 6: When prompted, put your institution name as "MSMC" (Without the quotes) and have the download destination be at C:\MSMC

Step 7: Now before we can launch the software, we must also download and run the Windows 7 Updater (It is clearly stated as such, and should be visible to download if you scroll down a little bit below the "LabScribe v3.xxx (Complete Install)" download)

Step 8: When prompted, have the download destination be at C:\MSMC (It will auto select the existing LabScribe folder for you)

Step 9: Launch the program from the desktop, when prompted select "Teaching" for the purpose and 'English" for the language


On Windows 10:

Step 1: Navigate to the iWorx website (https://www.iworx.com/)

Step 2: On the banner at the top of the page, hover over "Software" and select "Downloads"

Step 3: You will be prompted to login with your iWorx username and password

Step 4: Upon login, you will be taken to a page that lists various versions of the Lab Scribe software. You want the one that falls underneath the area labelled "LabScribe v3"

Step 5: Download and run the install entitled "LabScribe v3.xxx (Complete Install)"

Step 6: When prompted, put your institution name as "MSMC" (Without the quotes) and have the download destination be at C:\MSMC

Step 7: Launch the program from the desktop, when prompted select "Teaching" for the purpose and 'English" for the language


Potential Mishaps that May Occur:

USB Device Not Recognized: The USB Device can sometimes be stuck in a loop and not detected. Look at the system tray (Bottom right of the screen) and you should see a swirling icon that says installing drivers. Right click it and select skip "Search Windows Update". It should then detect the device.

Readings Not Displaying Correctly: If you find that one reading is being cut off in the program, click the magnifying glass that is in the middle of the other two. This will auto balance the readings.

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