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Word Cannot Start the Converter "*******" (ex. Server32, MSWRD632.WPC)
Posted by Wilamowski, Joshua on 30 September 2016 10:58 AM

Reinstall the Converter

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.


To reinstall the converter that Microsoft Office installs, follow these steps:

  1. Quit all Microsoft Office programs.
  2. Click Start and then click Run.
  3. In the Open box, type regedit and then click OK.
  4. Browse to and select the following registry key:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Text Converters
  5. On the File menu, click Export, and then export the registry key to your Windows desktop.
  6. After you export the registry key, click Delete on the Edit menu to remove the key from the Windows registry.
  7. On the File menu, click Exit.
  8. Right-click Start, and then click Explore on the shortcut menu.
  9. In Windows Explorer, browse to and select the following folder:
    C:\Program Files\Common Files\Microsoft Shared\TEXTCONV
  10. On the File menu, click Delete to delete the Textconv folder.
  11. On the File menu, click Close to close Windows Explorer.
  12. Click Start, point to Settings, and then click Control Panel. (In Windows XP, click Start and then click Control Panel).
  13. Double-click Add/Remove Programs. (In Windows XP, click Add or Remove Programs).
  14. In the installed programs list, select Microsoft Office 2000 (Microsoft Word 2000), and then click Add/Remove. In Microsoft Windows Millennium Edition (Me), Microsoft Windows 2000, or Microsoft Windows XP, click Change.
  15. Select Repair Office, and then click Next.
  16. Select Repair errors in my Office installation, click to select the Restore my shortcuts check box, and then click Finish.
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