Portal Directory Troubleshooting
Posted by on 14 April 2016 03:33 PM

The portal directory presents a combination of employee data pulled from both Jenzabar and AD. For an employee to populate correctly, they need to have the following:

  • A login (exists in the logins table - so if they’re in AD they’re good)
  • A phone number listed in AD
  • A name in Jenzabar that does not have “Do not use” in it
  • An email address in the *EML field (marked as an email field) that has “*” in it (the Email is added automatically through a nightly job)
  • 2 Active flags from HR
  • No termination date assigned

Once the user meets all of these requirements, they should populate in the directory. 

To add a Photo, Title, and Department, the user must log in to the portal as themselves, navigate to their entry, and select "manage my information."

MSMC Portal Directory



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