Knowledgebase
Protected mode when opening email attachments (Office 2010)
Posted by on 23 August 2012 10:25 AM

Files from the Internet and from other potentially unsafe locations can contain viruses, worms, or other kinds of malware, which can harm your computer. To help protect your computer, files from these potentially unsafe locations are opened in Protected View. By using Protected View, you can read a file and inspect its contents while reducing the risks that can occur.

To adjust your settings so that protected mode no longer locks you out of editing, you can change your default settings.

After opening a locked file, it will read at the top "Protected View: Editing this type is not allowed due to your policy settings.  Click for more details."

Click where it says "Click for more details."

On the next page, it will have two links, "File Block Settings" and "Learn mor about Protected View"

Click "File Block Settings."

Another window will open.  At the bottom of this window, select the radio button that says "Open Selected file types in Protected view and allow editing."

You will now have the option to "enable editing" to open and manipulate files from email.

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